» What is RateGuard?
RateGuard is a general insurance policy that protects monthly mortgage payment increases from rises in interest rates. All standard variable rate and tracker mortgages are covered as well as fixed rate deals with less than three months to go.
» What is the Policy Excess?
The excess is the rise in your mortgage interest rate that you have chosen not to cover. All further rises above your excess linked to Bank of England rate rises (or Libor for Libor based policies) are covered by us. There is no limit to the rises above your excess that we cover.
» How do you know when a lender’s rate rise is linked with a BoE/LIBOR rate rise?
If your pay rate has gone up and the BoE (or LIBOR) rate has gone up there will be a valid claim. There is no limit to the time lag between the movements of Lender‘s rate and BoE rate in relation to claims payments.
» How do I make a claim?
You don’t! You aren’t required to fill out any claims forms or even contact us. MarketGuard continuously monitors your policy, if a claim is due it will be paid automatically to your bank account on the date you specified in your application form.
» Do monthly premiums continue to be paid if the excess has been breached?
Yes, you need to continue paying your premium at the same time as claims are being paid.
» What if I want to cancel the policy?
The policy can be cancelled within 14 days from date of purchase. We will retain the first installment to reflect our administration costs and expenses in providing cover between the date the policy started and the date of cancellation. There are no further liabilities incurred by the policyholder.